On Saturday, March 24th, I went to Timmy's to get a sandwich and an orange juice. It took me 30 minutes to get it and only 5 people ahead of me. The staff was very slow and I don't think they really knew what they were doing. I asked to speak to the manager, but apparently there is no manager or assistant manager on the site on Saturdays. I go to Timmy's here everyday on Queen Street, and there is a line up of about 20 people and we pass in less than 5 - 10 minutes. Don't you think you should hire good help!! and people who know what they are doing.
Not only is the service slow, the premises are very filthy. The washrooms are so dirty, have flies and smell really bad. I have been here many times and see flies on the open food (i.e donuts, muffins, bagels, pastries, cookies) being served to customers